{"id":2716,"date":"2022-09-30T06:58:40","date_gmt":"2022-09-30T06:58:40","guid":{"rendered":"https:\/\/kolineinstitute.com\/?page_id=2716"},"modified":"2026-02-13T12:34:50","modified_gmt":"2026-02-13T12:34:50","slug":"aviso-legal","status":"publish","type":"page","link":"https:\/\/kolineinstitute.com\/en\/aviso-legal\/","title":{"rendered":"Legal Notice and General Terms and Conditions"},"content":{"rendered":"<h2 class=\"wp-block-heading\">1. Scope of application<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The purpose of this document is to establish and regulate the rules for using the Site <strong><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/eshop.kolineinstitute.com\/tienda\/\">https:\/\/eshop.kolineinstitute.com\/tienda\/<\/a><\/strong> (hereinafter the &quot;Site&quot;), understanding Site to mean all pages and their contents owned by <strong>Koline Institute, SL<\/strong> which are accessed through the domain <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/eshop.kolineinstitute.com\/tienda\/\">https:\/\/eshop.kolineinstitute.com\/tienda\/<\/a> and its subdomains, as well as the General Terms and Conditions of Sale from our online store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use of the Site confers the status of <strong>User<\/strong> Access to the Site implies acceptance of all the conditions included in this Legal Notice. The User agrees to carefully read this Legal Notice each time they intend to use the Site, as it and its terms of use may be modified.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using our online store, whether as a visitor or a registered member, implies acceptance of the terms and conditions. <strong>General Terms and Conditions<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Website Ownership<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The owner of this Site is <strong>Koline Institute, SL<\/strong> with address at Av de Sor Teresa Prat, 83 4\u00ba E, CP 29003, M\u00e1laga, and with <strong>CIF: B93676237<\/strong>. Registered in the Mercantile Registry of MALAGA S 8 , H MA149932, I\/A 7 (21.10.25).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can contact us at the following telephone numbers or email:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong> 678308686<\/li>\n\n\n\n<li><strong>E-mail:<\/strong> info@kolinegroup.com<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Intellectual and industrial property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The intellectual property rights of this site belong to <strong>Koline Institute, SL<\/strong>, or from third parties for whom authorization is available when necessary.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unauthorized reproduction, distribution, marketing or transformation, in whole or in part, of the content of the Site constitutes an infringement of intellectual property rights.<\/li>\n\n\n\n<li>All trademarks or distinctive signs of any kind contained on the Site are protected by law.<\/li>\n\n\n\n<li>In the event that the products are eligible for Intellectual Property protection, <strong>Koline Institute, SL<\/strong> guarantees to be authorized to manage the acquisition and collection.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Exclusion of liability<sup><\/sup><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"p-rc_f53160ea09a3f83f-122\">The content, programs, information and\/or advice express<sup><\/sup>two on this Site should be understood as simply <strong>indicative<\/strong>.<sup><\/sup><sup><\/sup><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Accuracy:<\/strong> <strong>Koline Institute, SL<\/strong> is not responsible for their effectiveness or accuracy, and is exempt from any contractual or extra-contractual liability.<\/li>\n\n\n\n<li><strong>Third-party content:<\/strong> It is not responsible for the truthfulness and accuracy of content provided by third parties or companies.<\/li>\n\n\n\n<li><strong>Availability:<\/strong> It declines any responsibility for any damages and losses due to the lack of availability and\/or continuity of the Site.<\/li>\n\n\n\n<li><strong>Security:<\/strong> It does not guarantee the absence of viruses or other elements that may cause alterations to your computer system.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">5. Terms of use of the portal for users<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Access to this Site is free except for the cost of the connection through the telecommunications network.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The use of the Site for purposes that are harmful to the property or interests of [Company Name] is expressly prohibited. <strong>Koline Institute, SL<\/strong> or from third parties, or that in any other way overload, damage or disable the networks, servers and other computer equipment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Personal data protection policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can consult our Personal Data Protection Policy in the section <strong>Privacy Policy<\/strong> from this website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies are used to improve website functionality. According to Article 4 of Royal Decree-Law 13\/2012, obtaining informed consent is required before storing or accessing information on the user&#039;s device in certain cases. You can consult the <strong>Cookies policy<\/strong> in the corresponding link from the beginning of the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Purchase and sale of goods, shipping and liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Through the portal, consumers can purchase categorized products. Before making a purchase, the user should check and evaluate whether the product meets their needs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Purchase procedure<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Selection:<\/strong> The customer adds products to the basket without obligation.<\/li>\n\n\n\n<li><strong>Acceptance:<\/strong> You must click on the order button and accept the terms and legal notice.<\/li>\n\n\n\n<li><strong>Data:<\/strong> Personal information will be requested (required fields marked with an asterisk). Prior registration is not necessary.<\/li>\n\n\n\n<li><strong>Confirmation:<\/strong> To complete the process, you must click on <strong>\u00ab&quot;buy now&quot;\u00bb<\/strong>, which entails the obligation to pay.<\/li>\n\n\n\n<li><strong>Delivery times:<\/strong> The deadline will be <strong>48-72 hours approx.<\/strong> For mainland Spain, Ceuta, Melilla, and the Balearic Islands. For the Canary Islands, the deadline will be <strong>72-96 hours approx.<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. Price, payment method and supporting documentation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Price:<\/strong> Defined in <strong>Euros<\/strong>, including applicable taxes.<\/li>\n\n\n\n<li><strong>Shipping costs:<\/strong> They are separate and vary according to size, weight and destination.<\/li>\n\n\n\n<li><strong>Free shipping:<\/strong> For orders over <strong>100 euros<\/strong> (Only applies to the peninsula).<\/li>\n\n\n\n<li><strong>Method of payment:<\/strong> Credit card or bank transfer.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. Warranty<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We offer guarantees on the products under the legally established terms, and we are responsible for any lack of conformity that becomes apparent within a period of <strong>three years<\/strong> from the date of product delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Corrective measures are free for the consumer in case of non-compliance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. User Obligations<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Commercial use of trademarked products without authorization is prohibited.<\/li>\n\n\n\n<li>Pay the price of the product.<\/li>\n\n\n\n<li>Keep your password confidential and do not use other people&#039;s accounts.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">12. Obligations of Koline Institute, SL<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make the necessary product information available.<\/li>\n\n\n\n<li>Send confirmation via email after purchase.<\/li>\n\n\n\n<li>Guarantee spare parts during <strong>5 years<\/strong> from the completion of the product manufacturing.<\/li>\n\n\n\n<li>Prepare and provide the invoice to the consumer.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">13. Withdrawal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The withdrawal period will expire after <strong>15 calendar days<\/strong> from the receipt of the goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exceptions to the right of withdrawal:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized goods or goods made to specifications.<\/li>\n\n\n\n<li>Goods that may deteriorate or expire quickly.<\/li>\n\n\n\n<li>Goods sealed for health or hygiene reasons unsealed after delivery.<\/li>\n\n\n\n<li>Goods that are inseparably mixed.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refund:<\/strong> The principal amount and initial shipping costs will be refunded within a maximum of <strong>14 days<\/strong>. The return shipping costs are the responsibility of the consumer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The user will be responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acts that contravene the conditions, the law or morality.<\/li>\n\n\n\n<li>Use other than as indicated or instructed on the product.<\/li>\n\n\n\n<li>Accuracy of the data provided in the forms.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">15. Right to refuse the request<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Koline Institute, SL<\/strong> We reserve the right to exclude or refuse purchase of any product that violates the website&#039;s regulations, morals, or image. If payment has already been made, a refund will be issued.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Information and modification<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The validity of these conditions coincides with the time of their exposure. <strong>Koline Institute, SL<\/strong> reserves the right to modify them unilaterally.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. Assignment and subrogation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The company may contract service providers or transfer the formalized contracts to third parties to carry out the supply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">18. Extinction and resolution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The contract will be terminated by the fulfillment of the obligations or by serious breach of contract by one of the parties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">19. Notifications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">They should be referred to: <strong>Koline Institute, SL; Av de Sor Teresa Prat, 83 4\u00ba E, CP 29003, M\u00e1laga.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">20. Applicable law, jurisdiction and validity<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It is governed by Spanish law. Both parties agree to the terms and conditions. <strong>Courts and Tribunals of Malaga (Spain)<\/strong> In cases involving companies or buyers outside the EU without specific agreements, consumers may file claims in their country of residence.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">21. Contact us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions or suggestions: <strong>info@kolinegroup.com<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">22. Online Dispute Resolution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">EU RLL Platform: <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">23. Document Download<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">MODEL WITHDRAWAL FORM<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>(You only need to complete and send this form if you wish to withdraw from the contract)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To the attention of Koline Institute, SL \u2013 Returns Department<\/strong> Calle Av de Sor Teresa Prat, 83 4\u00ba E, CP 29003, M\u00e1laga.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I hereby inform you that I am withdrawing from my sales contract for the following item: ___________________________________________<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ordered on:<\/strong> <strong><em>\/<\/em><\/strong>\/______<\/li>\n\n\n\n<li><strong>Received on:<\/strong> <strong><em>\/<\/em><\/strong>\/______<\/li>\n\n\n\n<li><strong>Consumer name:<\/strong> ________________________________<\/li>\n\n\n\n<li><strong>Consumer&#039;s address:<\/strong> ________________________________<\/li>\n\n\n\n<li><strong>Order number:<\/strong> ______________________________________<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Signature (only if submitted on paper):<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Date:<\/strong> <strong><em>\/<\/em><\/strong>\/______<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. \u00c1mbito de aplicaci\u00f3n El presente documento tiene como finalidad el establecer y regular las normas de uso del Sitio https:\/\/eshop.kolineinstitute.com\/tienda\/ (en adelante el \u00abSitio\u00bb), entendiendo por Sitio todas las p\u00e1ginas y sus contenidos propiedad de Koline Institute, SL a las cuales se accede a trav\u00e9s del dominio https:\/\/eshop.kolineinstitute.com\/tienda\/ y sus subdominios, as\u00ed como las [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"tipo-de-pagina":[21],"class_list":["post-2716","page","type-page","status-publish","hentry","tipo-de-pagina-lopd"],"_links":{"self":[{"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/pages\/2716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/comments?post=2716"}],"version-history":[{"count":5,"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/pages\/2716\/revisions"}],"predecessor-version":[{"id":8508,"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/pages\/2716\/revisions\/8508"}],"wp:attachment":[{"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/media?parent=2716"}],"wp:term":[{"taxonomy":"tipo-de-pagina","embeddable":true,"href":"https:\/\/kolineinstitute.com\/en\/wp-json\/wp\/v2\/tipo-de-pagina?post=2716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}